Openfloat for Biz

Privacy Policy

Openfloat respects your privacy and to this end has developed this policy to explain how we may collect, retain, process, share and transfer your personal data when you visit our or use our sites and services. This Policy applies to your personal data when you visit our sites or use our services that display or provide links to this Policy and does not apply to Sites and services that we do not own nor control, including the sites and services of other Openfloat users.

This Policy is designed to help you obtain information regarding how we process your personal data, and aims to address all possible processing scenarios to aid you in making privacy choices while using our Site and services. Where service offerings may vary by region, we may further inform you of product- or service-specific data collection through supplementary policies or notices provided before collection.

Please contact us with any questions you may have regarding our privacy practices that are not addressed in this Privacy Policy.

This Policy describes:

The Terms and Definitions used throughout this Policy may be reviewed in the Definitions Section.

1.  What Personal Data Do We Collect?

Personal data means any data that, either on its own or jointly with other data, that can be used to identify a natural person. You directly provide us with such data when you use our websites, or interact with us. The information we collect may include the following:

Registration Information – When you register to use our Services by creating an Account, we will collect Personal Data as necessary to fulfill the Services you request. Depending on the Services you choose, we may require you to provide us with your name, email address or phone number to establish an Account. We may require you to provide us with additional Personal Data as you use our Services.

Transaction and experience information  – When you use our Services or access our Sites, for example, to make purchases from merchants, or to process payments, we collect information about the transaction, as well as other information associated with the transaction such as amount paid for products or services, merchant information, including information about the payment method used to complete the transaction, Device Information and Technical Usage Data.

Information that you choose to provide us to obtain additional Services or specific online Services – If you request or participate in an optional Site feature, or request enhanced Services, we may collect additional information from you. We will provide you with a separate notice at the time of collection, if the use of that information differs from the uses disclosed in this Privacy Policy.

Images – When you opt to use our Services, we may collect pictures and images of the following sets of information

2.  Why Do We Retain Personal Data?

We retain your personal information, in the first instance, for as long as required by a relevant law (e.g. to ensure compliance with tax requirements); or if a relevant law no longer requires us to maintain Personal Information (or that period has elapsed), the Personal Information may then still be retained if required by any relevant contractual agreement or arrangement; and for Personal Information to which a relevant law or contractual agreement or arrangement does not apply, we will retain the Personal Information for as long as is required to manage our engagement and/or relationship with you plus a reasonable period afterwards. If your Account is closed, we may take steps to mask Personal Data and other information, but we reserve our ability to retain and access the data for so long as required to comply with applicable laws. We will continue to use and disclose such Personal Data in accordance with this Privacy Policy

3.  How Do We Process Personal Data?

We may use your personal data for the following purposes: Provision of our Services, including to:

4.  How Do We Use Cookies And Other Tracking Technologies?

When you visit our Sites, use our Services, or visit a third-party website for which we provide online Services, we may use cookies and other tracking technologies (collectively, “Cookies”) to recognize you as a User and to customize your online experiences, the Services you use, and other online content and advertising; measure the effectiveness of promotions and perform analytics; and to mitigate risk, prevent potential fraud, and promote trust and safety across our Sites and Services. Openfloat will not use cookies for any purposes not stated in this Policy. You can manage or delete cookies based on your own preferences. You can clear all the cookies stored on your computer, and most web browsers provide the option of blocking cookies. Please review our Cookie Policy to learn more about how we use Cookies

5.   How We Disclose Personal Data

Information about our customers is an important part of our business and we address sharing of your data as such. We may disclose Personal Information that we collect from you for the purpose(s) that it was collected. We may disclose the Personal Information for other purposes where we have received your consent to do so or are required to do so by law.

Examples of where we may disclose your information include, but are not limited to:

We do not share your Personal Data with third parties for their marketing purposes without your consent.

We will take reasonable steps to ensure that the Personal Information we use or disclose is accurate, up to date, complete and relevant to the purpose of the use or disclosure.

6.  How To Access & Control Your Personal Data

Subject to limitation set out in the Kenya Data Protection and Privacy Law, you have certain rights in relation to your personal data. You have the right to request access to your data, rectification and data portability.

It is your responsibility to ensure that all personal data submitted to Openfloat is correct. Openfloat is dedicated to maintaining the accuracy and completeness of personal data and keeping the data up to date.

To the extent required by the Kenya Data Protection and Privacy Law, you may

To exercise these rights, you may contact Openfloat Directly through the contacts provided in this policy.

7.  How We Protect Your Personal Data

The security of your personal data is important to us and is our highest priority. We use appropriate physical, management, and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. The security measures include:

While we are dedicated to securing our systems and Services, you are responsible for securing and maintaining the privacy of your password(s) and Account/profile registration information and verifying that the Personal Data we maintain about you is accurate and current.

8. How We Process Children's Personal Data

Our services are primarily intended for adults and do not collect information regarding persons under the age of 18 in compliance with the Kenya Data Protection and Privacy Law.

9. International Transfers Of Your Personal Data

With operations across Africa, and organization-wide adoption of cloud services, your personal data collected by Openfloat may be processed or accessed in the country/region where you use our products and services or in other countries/regions where Openfloat has a presence. These jurisdictions may have different data protection laws. In such circumstances, Openfloat will take measures to ensure that data is processed as required by this Policy and the applicable national laws and regulations.

10. Updates To This Policy

Openfloat reserves the right to update or change this Policy at any time. We will release the latest Privacy Policy on our website and appropriate channels for any changes. If major changes are made to the Privacy Policy, we may notify you through different channels, for example, posting a notice on our website or sending you a direct notification.

11. How To Contact Us

If you have any questions or suggestions, privacy complaints or issues, and want to contact our Data Protection Officer (DPO), please contact

12. Definitions

If there are any questions regarding this privacy policy you may contact us.